Privacy Policy: New Life Business Directory

Last Updated: February 2026

1. Introduction

New Life Business Directory (“we,” “us,” or “our”) is a service provided and operated by New Life Derby. We are committed to protecting the privacy and security of your personal data. This policy explains how we collect and use your information when you visit nlcbusinessdirectory.co.uk.

2. The Data Controller

For the purposes of the UK General Data Protection Regulation (UK GDPR), the data controller is New Life Derby.

3. Information We Collect

We collect and process different types of information depending on how you use our site:

For Business Owners (Vendors): * Account Details: Name, email address, and password.
- Listing Content: Business name, phone number, address, website link, social media handles, and images you choose to upload.
- Transaction Data: While we do not store your credit card details, we keep records of your subscription status and use of discount codes (such as LAUNCH50).
For General Visitors:
- Usage Data: IP addresses, browser types, and pages visited (collected via cookies) to help us improve site performance.

4. How We Use Your Information

We use your data to:

Publish and maintain your business listing on the directory.
Process payments and renewals via Stripe (under the merchant name New Life Derby).
Send essential administrative emails (e.g., account verification and listing expiry reminders).
Protect our site from spam and fraudulent listings.

5. Legal Basis for Processing

We process your data because:

Contractual Necessity: We need this info to provide the directory service you signed up for.
Legitimate Interests: To maintain a safe and functional community directory.
Consent: When you explicitly choose to list your contact details for public view.

6. Data Sharing & Third Parties

We do not sell your personal data. We only share information with:

The Public: Any information you include in your business listing is visible to anyone visiting the site.
Stripe: To process your £5 annual maintenance fee securely.
Hosting Providers: To store and serve the website data.

7. Data Retention

Active Accounts: We keep your data for as long as your account or listing is active.
Expired Listings: If you do not renew your listing after 12 months, your data will be kept for a grace period of 6 months to allow for easy renewal before being permanently deleted.

8. Your Rights (UK GDPR)

You have the following rights regarding your data:

The right to access the personal information we hold about you.
The right to request that we correct any inaccuracies.
The right to request the deletion of your data (“Right to be Forgotten”).
The right to withdraw consent at any time (e.g., by deleting your listing).

9. Cookies

We use essential cookies to keep you logged in and to ensure that discount codes like LAUNCH50 work correctly during your checkout. You can manage cookie settings in your browser, but some features of the site may stop working.

10. Contact Us

If you have any questions about this Privacy Policy or how New Life Derby handles your data, please contact us via office@newlifederby.org.uk.